![]() ![]() A few thousand dollars here and $35,000 there.I can tell you from experience, there are few things as upsetting in business as this. Before I found, I had been audited multiple times and each one was more painful than the last. ![]() I've found that with, and I want to share with you why I recommend them in this quick review. To avoid this, you need quality bookkeeping. Failing to do this can lead to massive fines or unexpected bills from the IRS long after you spent the money that was supposed to be used on taxes. A huge part of saving money for business owners is ensuring that you're paying your taxes correctly. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.I've always been better at making money than saving it. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Horrible way to handle a situation they caused.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. THe head of their "customer relations" called to chastise me for using bad language. SO I got angry and said some colorful words. What a mess, and when I asked for some accountability there is none. Oh, and 3 Out of 4 times I called, I’d get a voice Mail, “leaves message and we’ll get back to you” uh…no they don’t, and what kind of professional company says leave a voicemail and never once returned the call? When I did talk to them, half of the time the call would get dropped. She started to chastise me becausei was so fed up with being ignored for 3 weeks and said things that hurt their feelings. called to tell me she thought my language was inappropriate. No return calls, missed meetings, bouncing from one idiot to another. Like they couldn’t have just told me that in a quick email. I’ve literally spoken to 9 people, just trying to get one question Answered.įinally was told after three weeks of being tossed around with that I needed to use tax jar. Then I called and kept hearing hung up on. ![]() Just one simple question, they sent me to talk with 7 other people because Sasha went on vacation and couldn’t be bothered to just answer a damn question Then they passed me over to another another who promised he’d take care of things. Needless to say I blew my top when it took 3 wells to get an answer to a question. my new bookkeeper never introduced herself an course be bothered to set up any calls. When my bookkeeper left the company, it went downhill. The accountant disappeared for three weeks and No one could find her!! My taxes were late, and so I found another accountant, but I left bookkeeping with them. The first year I used them, things were decent not great, but it has declined over the past few years. The company has gone downhill since I started with them 3 years ago. Since then nobody has helped me resolve the taxes that need an amendment. The calls are recorded and the first point of contact *************************(***************************************************) said in verbatim our services will pay for themselves on your returns and the Bench customer support ******* acknowledged in email his misleading language. Second, misleading language about services. That was the ONLY piece of advise I was provided and it was too late according to her. When i asked why she said well did you pay yourself ? Because you could have by Dec 21st and then you wouldnt owe. It was until the very end on March 31st that my individual taxes reflected I owe $4409.00 to ******* *** by ******* the tax preparer. Nature of dispute is negligence and misleading me to believe I will receive *** tax returns. Annual income tax filing for businesses (S Corp) and individuals. Date of transaction is 12-13-2023 for Premium membership (bookkeeping+tax filing+unlmtd tax advisory)-Amount of money paid to business is $4951.00 -what the business committed to provide you is Unlimited income tax support.
0 Comments
Leave a Reply. |